Care
Looking after your site once it's live
A site for a business with a calendar goes stale fast, and most people don't want to learn how to keep one running. They want it right without having to think about it. I host every site I build on my own managed servers and look after it for you, and the first year of care comes with the build.
First yearIncluded with the build
RenewalOn your anniversary
RequestsOne email
TurnaroundA few business days
Who does itMe
Two levels
Managed hosting
The technical side looked after, plus small updates to what's already on your site.
Includes: hosting, updates, backups and security, everything listed below.
Small changes: text edits and image swaps on existing pages, a couple of requests a quarter.
Content care
Everything in managed hosting, plus the changes that add to your site rather than update it.
New things: new pages and sections, events, roster entries and portfolio items.
Bigger changes: layout and design changes and seasonal refreshes.
A quarterly review of how the site is doing.
Editing what's there is managed hosting. Adding something new is content care.
Where the line falls
What's included
The work you never see
Hosting: premium managed servers that I run myself, monitored around the clock.
Domain and DNS: set up and looked after.
Security certificate: installed and renewed.
Email delivery: enquiries sent through a dedicated sending service, because a website's built-in mail quietly loses messages.
Backups: automatic, on a schedule, kept off-site.
Updates: the site's software, theme and plugins kept current.
Speed: caching and performance tuning.
Safe changes: a backup before every change. Anything structural is built on a staging copy, approved and tested before it goes live.
Next step
Talk to me about looking after your site
Care comes with every site I build. If I already look after your site and you'd like me to take the content off your hands too, ask and I'll tell you what's involved.